to Central London
to Central London
to Central London
to Central London
to Central London
to Central London
All additional fees for airport pick up or drop off, parking, tool bridges, tunnels and roads are to be paid for by the customer and will do not appear on the application and they not included in the price for the minicab journey. Customers wishing to get an exact price should contact us with all the required information, eg: pick up time, destination, how many people travel (including children). It makes much easier for our company to always have a complete information, so that we can give you the best price and the best customer service we can.
All the cash payments should be made in Pound Sterling although there is a possibility to make payments using other currencies, however, the price has to be agreed directly with "White Eagle Cars" and may differ than the current bank exchange rates.
Card payments can be made while booking or in some cars (+10% fee). The price is based on the type of the car that is used within the service and doesn’t depend on how many people travel.
The customer should always contact "White Eagle Cars" if he needs to cancel the booking.
The customer must call on the head office number: 020 88888 020 and quote his reservation number.
The customers who paid for reservation by credit card should expect:
All complaints, regarding our company, driver's conduct or generally customer service should be made directly to our head office either via e-mail or phone.
Please remember to give as much information as possible so we can take an appropriate action. We will do everything we can to resolve any issues as quickly as possible.
All the information regarding the complaint is stored in our files for the period of one year.
"White Eagle Cars" respects everyone's privacy, we act in accordance with the Privacy Act from 1998. We do not pass on any personal information of our clients to the third parts. The only data we might use and store is a phone number and an email, which would be used for our own purposes such as sending new offers regarding our service. Every customer has the right to ask and check with us what kind of information we hold.
We would also appreciate if customers would inform us about any changes like new phone number or new email address. All the data we have is stored safely in our computer database in accordance with the law."White Eagle Cars" never stores customers' credit card details, those are kept by the intermediary like WorldPay.